Responsible Gaming

Gambling should always be a form of entertainment — never a way to earn money, pay debts, or solve financial problems. If you choose to gamble, do so only with money you can afford to lose. Set limits and stick to them.

Age Verification

You must be of legal gambling age to play. In the Philippines, the legal age for most casino and online gambling activities licensed by PAGCOR is 21 years old. Some lottery or bingo products may allow 18+, but always confirm the specific age requirement of your jurisdiction. We strongly encourage you to use age verification tools and never allow minors to access gambling sites.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses — trying to win back money you’ve lost by gambling more
• Hiding gambling activity from friends or family
• Spending more time or money on gambling than you intended
• Lying about how much you gamble
• Borrowing money or selling possessions to gamble
• Neglecting work, school, or family responsibilities because of gambling
• Feeling anxious, guilty, or depressed after gambling
• Repeatedly failing to stop or cut down despite wanting to

Self-Help Tools

Responsible gambling platforms offer tools to help you stay in control. Use them actively:

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month.
• Loss Limits: Cap the amount you are willing to lose over a set period.
• Reality Checks: Receive reminders of how long you have been playing.
• Self-Exclusion: Temporarily or permanently block yourself from accessing gambling services.

We encourage you to activate these tools before you start playing, not after.

Support Organizations

If you or someone you know is struggling with problem gambling, free and confidential help is available.

For Players in the Philippines

• PAGCOR Responsible Gaming Program — www.pagcor.ph/responsible-gaming
• Gamblers Anonymous Philippines — www.gamblersanonymous.org.ph
• National Center for Mental Health Crisis Hotline (Philippines) — Dial 1553 (toll-free, nationwide) for immediate emotional support.

International Helplines and Resources

• United Kingdom: GamCare — www.gamcare.org.uk | GamStop — www.gamstop.co.uk
• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
• Other Countries: Please search for your country’s national problem gambling helpline or visit www.gamblingtherapy.org for global support.

Seek Help Now

If you feel that gambling is no longer a form of entertainment but has become a problem, please reach out to one of the organisations above. You are not alone, and help is available 24/7. Take the first step today — your wellbeing matters.